Customer Service

A Leader In Value-Added Service

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Buying chemicals from Coastal Chemical Co. offers many advantages -- beyond the chemicals.

All of our managers and sales representatives are engineers, chemists or other highly trained professionals. Our technical staff is comprised principally of chemical engineers. This knowledgeable team often serves as a partner to customers in making the operation of the plant and utilization of our products more cost effective.

How does this work?

Assuming that your company strives continuously to lower operating costs without sacrificing quality, we can provide you with an evaluation of current processes and a proposal to recommend changes with a projected costs savings.

We design systems, provide training for operators and engineers, assist in new plant startups, troubleshoot units or plants, recommend ways to optimize plant operations, and evaluate used product samples in our laboratory and provide interpretation of results.

You can count on depth and breadth of experience at Coastal. Our people have conducted thousands of seminars for our customers and written numerous technical papers. We have been involved in the design and startup of hundreds of amine, glycol, solid desiccant, sulfur recovery and tail gas treating units.

Your Bottom Line is THE Bottom Line.

Certainly the cost of product is an important consideration for all of our customers. And because Coastal represents top suppliers in our industry, we are able to ensure that our customers' product cost remain competitive with market trends.

But our customers also know that process optimization can contribute significantly to their bottom line.

Therefore, an equally important consideration is the value-added service offered by Coastal that can dramatically reduce operating costs. Our technical capabilities are unmatched in our industry.

Working with us in a partnering relationship, customers of Coastal often save more in operating costs than they pay for the initial product.