Quality

Quality at Coastal Chemical

Our Quality Policy

Coastal Chemical's Quality Policy is our pledge to every customer to "deliver the right product and the right service on time, the first time, every time." As a certified ISO 9001:2000 company, we strictly adhere to the highest quality operating standards, a commitment that is constantly reflected by every member of our organization. As a member of the National Association of Chemical Distributors, all Coastal Chemical operations follow NACD's Responsible Distribution Process®, and we are always available to counsel our customers on safe product use, handling and disposal.

Quality In Distribution

• Coastal Chemical Co. first North American Distributor to gain ISO 9000 quality accreditations designed to guarantee standard practices.
• Coastal Chemical is ISO accredited at all sites (9001 or 9002)
• Coastal Chemical Co. runs a formalized program that constantly strives for continuous improvement.
• A founding member of the NACD (National Association of Chemical Distributors).
• Coastal Chemical management lobbied for and actively participated in the development of the "Responsible Distribution" code of practice encouraged for all chemical distribution companies.

World Class Customer Support

Coastal Chemical's team of sales personnel and customer service staff are on the job 24 hours a day, 7 days a week, processing orders and providing customers with the assistance they need, when they need it. Both our sales people and our distribution facilities are strategically located throughout the United States to ensure that the right products are selected and shipped with maximum efficiency. Coastal Chemical's team of technical experts work closely with each customer to ensure that they get the most from their purchase. Our team provides onsite, customizable training and seminars for customers to optimize the operation of the chemicals we sell.

Experience the Difference

With the finest product lines, expert cost-reducing services, the highest safety standards, and an unbreakable commitment to providing world class customer support, Coastal Chemical truly is a distributor with a difference. Contact Coastal Chemical today and experience the difference for yourself.